Help Guide / Centre Guide / Communication

Messages, newsfeed, and announcements

Where. Sidebar › Communication

Messages. Click + New, select a family, type, and Send. Families have two channels: Teachers, for the classroom, and Office, for the front desk.

Newsfeed. The running feed of posts and photos families see. Post here for things that do not need an email.

Formatting a post. The toolbar above the post box works like the one in your email. Font (Sans Serif, Serif or Fixed width), size (Small, Normal, Large or Huge), Bold, Italic, Underline, Text colour, Align (left, center, right or justify), Numbered list, Bulleted list, Indent less, Indent more, Quote, and Strikethrough. Remove formatting is in the ▾ menu at the end. The same toolbar is there when you edit a post.

Pasting. Text pasted from Word, Google Docs or a web page keeps its formatting. Line breaks are kept, so paragraphs and lists show as typed.

Polish with AI. Type a few words and click Polish with AI for a draft. An announcement may open with a short greeting and end with a short thank-you, with key details like a date or a deadline in bold. Adjust it with Try again, Shorter or Longer, Warmer or Plainer, or click My words to go back. Read it before you post.

Reactions. Tap the heart to love a post. Hold it, or tap the smiley, for Love, Like, Haha, Aww and Star, plus a pumpkin in October. Double-tap a photo to love it. One reaction per person.

Reactions, comments and views. Under each post: how many reacted, how many comments, and how many of the people it went to have viewed it. The post’s author and directors tap the reaction number to see who reacted (or rest the pointer on it on a computer), and the views number to see who viewed, each family with its child and class. Families see the totals, never the names.

Announcements. Click + New Announcement, write the title and message, choose the audience, and Send. Every recipient gets an email, so use it for things families must not miss.

Unread messages show as a badge on the Messages item in the sidebar and on the dashboard.

Still stuck? Email support@cubbypro.com or call (844) 679-1062.