Passwords and kiosk PINs

Where. Sidebar › Staff, and Sidebar › Settings

A password signs someone in to the web app or mobile app. A kiosk PIN is a 4 to 6 digit code for clocking in and PIN-gated actions on a shared classroom device. They are separate.

Reset a staff password
Staff › click the menu beside the staff member › Reset Password. A temporary password is emailed to them.
Reset your own password
Use Forgot password on the login screen.
Reset a staff PIN
Staff › menu beside the staff member › Reset PIN. The temporary PIN appears on screen for you to share.
Change your own PIN
Settings › Director Profile › Kiosk PIN card.
PIN policy
Settings › PIN & Device: which actions need a PIN, lockout threshold, and failed-attempt alerts.
Still stuck? Email support@cubbypro.com or call (844) 679-1062.