Help Guide
Provider Guide
Start your day, care for children, and finish your records in the provider portal.
For Home child care providers.
Getting started
Start with your invitation, then use the daily checklist. Each task page shows where to find it in the portal.
Start here: your first day
Your invitation email, then cubbypro.com/app
Your invitation and first login
The email from your agency, then the login page
The portal on your phone
Open cubbypro.com/app in your phone’s browser
Your profile and documents
Sidebar › System › My Profile
Who sees what
No page to visit. Read this once.
Your dashboard
The dashboard is your home page. Most of the day can be run from it without opening another page.
Every day
Follow this checklist each care day. Open the detailed task below whenever you need the exact controls.
Your day: the essential steps
Dashboard, then the pages named below
Check in and check out
Sidebar › Daily Operations › Check in, or the Today’s children card
Absences
The Absent button on a child’s card, or Mark absent on the Check in page
Safe arrival
Sidebar › Compliance › Safe arrival, and the panel on your dashboard
Logging activities
Sidebar › Daily Operations › Activities › Log Activity, or the Log Activity shortcut
Meals, naps, and potty
The type buttons on the Log Activity form
Photos and videos
Photos on the Log Activity form, the Add photo shortcut, or Sidebar › Children › Photos & Videos
The timeline: editing and filtering
Sidebar › Daily Operations › Activities
Sleep tracking
Sidebar › Daily Operations › Sleep tracking, and the Sleep monitor card
Daily plans
Sidebar › Daily Operations › Daily Plans, or the Today’s plan card
Menu
Sidebar › Daily Operations › Menu
Children and records
Talking to people
Newsfeed
Sidebar › Communication › Newsfeed
Messaging parents
Sidebar › Communication › Parents, or Message parent on a child’s ⋮ menu
Messaging the agency
Sidebar › Communication › Agency, or the Message agency shortcut
Calendar
Sidebar › Daily Operations › Calendar, or the Calendar card
Contacts
Sidebar › Daily Operations › Contacts