Messaging the agency
Where. Sidebar › Communication › Agency, or the Message agency shortcut
One thread between your home and the agency office. Use it for anything the office needs to act on: a pickup time to correct, a schedule question, a document.
Write and press Send, or Enter. Shift+Enter starts a new line. Text only, up to 4000 characters.
Unread replies show as a red badge on Agency in the sidebar and on the Message agency shortcut. Opening the thread clears it.
Replies come from the agency owner or office team; the sender’s name is on each message.