Messaging the agency

One thread between your home and the agency office. Use it for anything the office needs to act on: a pickup time to correct, a schedule question, a document.

Write and press Send, or Enter. Shift+Enter starts a new line. Text only, up to 4000 characters.

Unread replies show as a red badge on Agency in the sidebar and on the Message agency shortcut. Opening the thread clears it.

Phone notifications In the CubbyPro phone app you get a notification when the agency sends you a message or a broadcast. Allow notifications for CubbyPro on your phone so you do not miss them.

Replies come from the agency owner or office team; the sender’s name is on each message.

Broadcasts the agency sends to providers land in this thread too, with any bold, lists or other formatting the agency used.