Photos and videos

Where. Photos on the Log Activity form, the Add photo shortcut, or Sidebar › Children › Photos & Videos

Adding Choose from library or Take photo. In the CubbyPro app, Choose from library opens your phone’s photo library; in a browser it opens the file picker. Select up to 20 at once. Images up to 10 MB, videos up to about 5 minutes long (1 GB); anything over the limit is skipped with a reason and the rest still upload. Filming in 1080p instead of 4K fits more video. iPhone HEIC photos are converted for you. A progress bar shows while they upload.

Videos Take photo takes still photos. To share a new video, record it with your phone’s Camera app first, then add it with Choose from library.

Check before you post Tap any thumbnail to see it full size; videos play there. Swipe or use the arrows to move between them, and press Remove to take one out before you post.

One entry, one notice The batch posts as one entry on the timeline and parents get one notification for it. On the Photos & Videos page the button reads Upload & Notify Parents; tag the children who are in the picture (at least one is required; All children tags everyone in a group photo) and add a note.

Who sees a photo The families of the children the entry is for, or who are tagged. Nobody else. If your agency holds notices until check-out, parents see the day’s photos when their child is checked out.

On the newsfeed too An upload on the Photos & Videos page also appears on your newsfeed as one post. Only the families of the children you tag see it, and each family sees only their own child’s name. You must tag at least one child before you can upload. Photos added to a logged activity, such as a meal or a diaper change, stay on the child’s timeline and do not go to the newsfeed.

The gallery Photos & Videos lists everything from your home, filtered by month and child. Open a photo to add or remove tags, save it, or Delete it permanently.

Still stuck? Email support@cubbypro.com or call (844) 679-1062.