Check in and check out

Where. Sidebar › Daily Operations › Check in, or the Today’s children card

Check each child in when they arrive and out when they leave. Everything else builds on these times: your daily tasks, the parent’s daily summary, and the agency’s attendance records.

Check in One tap. The child’s ring turns green and the sleep and activity pages start listing them.

Check out Tap Check out and choose who picked the child up from the Picked up by list: parents, authorized pickups and guardians on file, or Other to type a name. A name is required. The box reminds you to verify photo ID for anyone who is not a recognised parent or guardian. Press Confirm check-out. Parents get the day’s summary by email and app notice.

Left for school or an appointment For a child who leaves and comes back, the check-out box has a Reason: Picked up, To school, or Appointment. To school needs no name. When they return, tap Back — check in. Both stays show on the day.

Came back after pickup Tap Check in again. The first arrival is kept and a second stay starts.

Forgot to check someone out The system closes the day for you 20 hours later, sets the hours to the child’s schedule, and flags your home. Your Daily check-in / check-out task goes red for a day. You cannot change that time yourself: message the agency with the real pickup time and they will correct it.

Note. Your pay and the parent’s invoice follow the child’s schedule. Your compliance record follows your check-ins. Keep them honest; the agency compares them.
Still stuck? Email support@cubbypro.com or call (844) 679-1062.