Check in and check out

Where. Sidebar › Daily Operations › Check in, or the Today’s children card

Check each child in when they arrive and out when they leave. Everything else builds on these times: your daily tasks, the parent’s daily summary, and the agency’s attendance records.

Check in One tap. The child’s ring turns green and the sleep and activity pages start listing them.

Check out Tap Check out and choose who picked the child up from the Picked up by list: parents, authorized pickups and guardians on file, or Other to type a name. A name is required. The box reminds you to verify photo ID for anyone who is not a recognised parent or guardian. Press Confirm check-out. Parents get the day’s summary by email and app notice.

Left for school or an appointment For a child who leaves and comes back, the check-out box has a Reason: Picked up, To school, or Appointment. To school needs no name. When they return, tap Back — check in. Both stays show on the day.

Came back after pickup Tap Check in again. The first arrival is kept and a second stay starts. A child can have several stays in one day; each one shows on the card and in the records.

Overnight care Some children are scheduled overnight, for example 6:00 PM to 7:00 AM the next morning. Check them in once in the evening and out once in the morning. After midnight the child still shows as here from last night until you check them out. A child can also have daytime care and overnight care on the same day; each is its own stay.

Still checked in from last night A child checked in at 6 PM or later, or back for the evening after leaving earlier, also stays checked in past midnight. Check the child out from last night’s stay before you check them in for a new one. Until then they count as here: safe arrival does not expect them. After the morning check-out, a time they are scheduled later that day is expected as usual.

Forgot to check someone out The system closes the day for you 20 hours later, sets the hours to the child’s schedule, and flags your home. Your Daily check-in / check-out task goes red for a day. You cannot change that time yourself: message the agency with the real pickup time and they will correct it.

Note. Your pay and the parent’s invoice follow the child’s schedule. Your compliance record follows your check-ins. Keep them honest; the agency compares them.