Absences
When a parent tells you their child is not coming, mark the absence, for today or ahead of time. It keeps safe arrival quiet and the record clean.
Today Tap Absent on the child’s card (on a phone, tap the child’s name and choose Mark absent). Choose the reason: Sick, Family trip, Appointment, Personal, Holiday, or Other with a short description. Press Confirm absent. Away more than today? Tap Plan other days to pick more days on a calendar.
Days ahead When a parent gives notice, for example “away Thursday and Friday”, open the child’s ⋮ menu and choose Absence notice. Days with a dot are the child’s scheduled days. Tap each day they will miss, up to 60 days ahead; the days do not have to be in a row. Pick a reason and press Save.
Plans change Open the calendar again, tap a red day to cancel that absence, and press Save. The Check in page also lists Upcoming absences: one card per child, with each run of days on one line, for example “Mon, Oct 12 – Fri, Oct 23 · 10 days”. Change opens the child’s calendar. Cancel removes that whole run, but only after you confirm with Yes, cancel. For today, Undo on the child’s card puts them back to “not yet arrived”.
On your calendar Each absence shows as a red entry on your Calendar, for you only. Parents do not see it.
A child who was already checked in on a day cannot be marked absent for that day.
Part-time children do not need marking on their days off. A child who is not scheduled today shows Not scheduled today on their card, and safe arrival does not expect them.
An absent child still bills by their schedule. Marking absence does not change your pay or the parent’s invoice; only a home closure does.
Unplanned absences are also a question in the log book. Children you marked absent on the day are suggested there so you only add the contact attempt. An absence recorded ahead of time was planned, so it is not suggested.