Absences

Where. The Absent button on a child’s card, or Mark absent on the Check in page

When a parent tells you their child is not coming, mark the absence. It keeps safe arrival quiet and the record clean.

Reasons Sick, Family trip, Appointment, Personal, Holiday, or Other with a short description. Press Confirm absent.

Changed their mind Tap Undo. The absence is removed and the child goes back to “not yet arrived”, so you can check them in.

A child who was already checked in today cannot be marked absent.

An absent child still bills by their schedule. Marking absence does not change your pay or the parent’s invoice; only a home closure does.

Unplanned absences are also a question in the log book. The children you marked absent are suggested there so you only add the contact attempt.

Still stuck? Email support@cubbypro.com or call (844) 679-1062.