Morning routine

1. Open Dashboard and review the What needs you today card. Work on overdue items first, then items due soon.
2. Open Providers › Safe arrival. It opens on Today. Last 7 days, Last 30 days, or the From and To dates show other days. When a line under Open cases says there are open cases from earlier days, click Show them to see those too.
3. For each escalated case, call the parent, record the attempt, and resolve the case with the actual outcome.
4. On the Dashboard, click Details on the Today’s attendance tile, or any of its numbers, to see attendance by home. If a home has fewer arrivals than expected, contact the provider to confirm what happened.
5. Open Communication › Messages to providers and answer unread messages.
6. Review invitations awaiting approval and any provider documents nearing expiry.