The Provider Guide

The Provider Guide covers the provider portal from first login to the end of the day: the dashboard, check-in and check-out, safe arrival, activities and photos, sleep tracking, daily plans, menus, the log book, messaging, daily tasks, forms, and their profile.

It is written for providers, in their sidebar order, with the exact click path for every task.

For office staff When a provider asks how to do something, send them the page rather than the whole guide. Every page has its own link.

What providers cannot do Change a child’s schedule or rates, see any billing, see agency notes on a child, or see another home. Those requests come to the office.