Help Guide / Agency Guide / Purpose and scope

Roles and access

Agency owner
Full access. All pages, provider onboarding decisions, offboarding, staff management.
Administrator
Day-to-day operations. Providers, children, attendance, enrolment, messaging.
Accountant
Finance. Provider pay cycles, parent invoices, tax receipts.
Provider
Their own home only. Check-ins, activities, log book, menus, newsfeed, safe arrival, their profile.
Note. CubbyPro does not collect or store provider bank account details. Direct deposit is set up through the agency’s own banking process, outside the system.
Still stuck? Email support@cubbypro.com or call (844) 679-1062.